Nbajai Privacy Policy — Our Commitment to Protecting Your Information

When you use nbajai (https://nbajai.net), you share certain information with us. This Privacy Policy explains how nbajai handles that information. It applies to all nbajai services, websites, and mobile applications.

By using our platform, you agree to this Privacy Policy. If you do not agree, please refrain from using the platform. We commit to presenting our privacy policy in plain, transparent language at all times — no hidden terms buried in complex legal text.

Nbajai only collects information that is strictly necessary to deliver our services. We do not gather excessive or irrelevant data. The three main categories of data we collect are explained below.

What You Provide Directly

• At registration: full name, date of birth, email address, mobile number, and residential address.
• During identity verification (KYC): a copy of your national ID or passport and proof of address.
• At the time of payment: mobile banking account number or bank details (card numbers are not stored).
• When contacting support: conversation content and email messages.

Automatically Collected Information

• IP address, browser type and version, operating system.
• Time spent on each page, and how often each game has been played.
• Login and logout timestamps, along with device identification details.
• Browsing data collected via cookies and session tokens.

Nbajai uses collected data solely for specific purposes. Every use of your information is detailed below.

• Account Management: To handle registration, verify logins, and maintain account security.
• Payment Processing: To process incoming deposits, send withdrawals, and maintain a record of all transactions.
• Customer Support: To resolve your questions and issues quickly.
• Fraud Prevention: To detect suspicious activity and protect the security of the platform.
• Legal Obligations: To meet regulatory requirements and prevent money laundering.
• Service Improvement: To improve the gaming experience and develop new features.
• Promotional Communications: To send offers and bonus information with your consent only.

Nbajai may share data with certain third parties only in limited circumstances and only where necessary. Your information is never shared unnecessarily.

• Payment Processors: Only the minimum information necessary to complete a transaction is shared.
• KYC Verified By: Documents are submitted through secure channels for identity verification.
• Technology Partners: For server hosting and operating the anti-fraud system.
• Legal Authorities: To relevant authorities when required by court order or legal obligation.

All third parties with whom data is shared are bound by strict confidentiality agreements with nbajai. They may only use the data for specified purposes, and any other use is strictly prohibited.

Nbajai uses cookies on its website to enhance your browsing experience. Cookies are small text files stored in your browser.

• Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferences, such as language settings.
• Analytics Cookies: To understand which sections of the platform are used most.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.

Nbajai employs industry-leading technical and administrative measures to protect your data. Our security infrastructure is built with multiple layers of protection.

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Passwords are never stored in plain text — only encrypted hashes are kept.
• Servers are protected by firewalls and intrusion detection systems.
• Regular security audits and third-party penetration testing are conducted.
• Staff access to data is restricted through role-based access controls.
• If a data breach is detected, affected users will be notified within the required timeframe.

Nbajai does not retain any data longer than necessary. Different types of information are subject to different retention policies.

• Account Information: For the duration of the active account and up to 5 years after closure, as required by law.
• Financial Transaction Records: A minimum of 7 years, as required by legal obligations.
• KYC Documents: Following verification, in accordance with regulatory requirements.
• Support Conversations: Up to 2 years after resolution.
• Browsing Logs: Up to 90 days.

Once the retention period ends, data is securely deleted or anonymized so that no individual can be identified.

Nbajai believes you should have full control over your own data. Your rights are detailed below.

To exercise these rights, email our support team. We typically respond within 30 business days. Please note that some data may not be fully deletable due to legal obligations.

Nbajai strictly provides its services to users aged 18 and above. We do not knowingly collect or process data from minors.

• Date of birth is verified at the time of registration.
• In cases of doubt, age verification through an identity document may be requested.
• If a minor's account is detected, it is immediately closed and all associated data is deleted.

If you believe a minor is using nbajai, please contact us.

Nbajai's servers and some technology partners may be located in various countries. This means your data may be transferred to another country.

• All international data transfers are conducted through encrypted channels.
• Adequate data protection is ensured for transfers to third-party countries.
• All partners comply with international data protection standards.

We always comply with applicable legal frameworks when transferring data and ensure your information is fully protected.

Nbajai may update this Privacy Policy from time to time. We will notify you in advance of any significant changes.

• A notice will be sent to your registered email before any significant changes.
• You can check the current version by looking at the "Last Updated" date at the top of the page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

Our dedicated team is always available for any privacy-related questions, requests, or complaints. If you have any concerns about your privacy, please don't hesitate to get in touch.

We take every complaint seriously and do our best to resolve it with full transparency.